Return Policy
Laraci 30-Day Return Policy
Laraci Ethical Fine Jewelers is confident that the fine jewelry product that you received from us will exceed your expectations, but if for any reason you are not completely satisfied, we will work diligently to resolve the issue. If we are unable to resolve the problem, and the product is returned to us with its original authenticity certificate within 30 days in its original unaltered and unused condition, we will refund the full purchase price back to you.
Condition of the Returned ProductPlease return the product in its original ring box (such as the wooden presentation box), with the authenticity certificate, and all the paperwork that was in the package when you opened it. If an item is returned without the accompanying authenticity certificate, a certificate replacement fee of $150 may be charged or deducted from the refund.
International RefundsPurchasing more than one style of ring or jewelry piece with the purpose of choosing the one you like best and then returning the other is known as comparison purchasing. The cost for us to design, cast, polish, and set a gemstone, then ship to our customer is simply too expensive to allow comparison purchasing. No refunds will be issued in the instance of comparison purchasing.
Return Instructions within the United States:2) Return Packaging: Place the returning item (eg: the ring) back into its original wooden presentation box (eg: the ring box), and the wooden box back into its small white protective box. Put the small white protective box inside of a plastic bag (such as a small zip-lock bag), and secure it with packaging tape to the inside of the original shipping box (the goal is to prevent it from sliding around inside the box during shipping.) Place all paperwork and the original authenticity certificate into the shipping box and seal it with packaging tape. Wrap the entire package with plain brown shipping paper, and seal it once again with packaging tape. It is important when shipping valuable items that the packaging is nondescript so the contents cannot be easily guessed.
3) Return Label: Do not include wording on the return label that can indicate the contents. Words like "Laraci, ring, jewelry, etc" should not be seen anywhere on the return packaging. We will give you the return address when you call in for the authorization code. Include the authorization code in brackets next to the ship-to name.
4) Return Shipping: Send by US registered mail with the package fully insured for the content value. Be sure to save a copy of the tracking number. Call us toll free 1 (844) 452-7224 or email us at info@laraci.com to inform us the package has been sent.
International Returns